Can anyone tell me WHO they are and especialy the ones which used or are using there education and system and most importantly are making money right NOW!
We already do a lot of different things but I’d love to hear what specific techniques, or ideas would make you or anyone come back to a spa.
What are you looking for? What would be the cherry on top that really made the sunday (so to speak lol)
Here’s what we have already…
- a website inessencedayspa.com
- we send out flyers with promotional prices
- we send monthly emails with different deals
- we have 30min free GC we give away to clients, businesses, and homes
- “new guest specials” (discounted services for 1st-timers)
- a rewards cards where you refer people, write a review online, sign up for the membership, etc & recieve a certain number of pts for each thing & ultimately get a free hour massage or facial
- last but not least we have above average customer appreciation and service. we always put our clients first (which is the most important in my oppinion)
….but somehow we’re still not reaching our goals
I’d love some ideas of more specific things; maybe what someone you go to does to make you want to return! Or a spa that did something different & suprising in a good way…